Last Thursday February 22, AT&T’s network went down for many of its customers across the United States, leaving customers unable to place calls, text or access the internet.
By a little after 3 pm ET, roughly 11 hours after reports of the outage first emerged, the company said that it had restored service to all impacted customers.
To handle potential backlash, CEO John Stankey, sent a letter to employees after the outage was resolved, that addressed all the major questions and also promised monetary credit to customers billing statement.
