In the latest episode of Forever Forward℠ at DFW, American Airlines’s Chief Commercial Officer Nat Pieper discusses the importance of Dallas Fort Worth International Airport (DFW) to American’s broader network and the investments the airline is making to further strengthen its largest and most connected hub.
DFW — a connection machine — has an outsized impact on the rest of the airline’s operation and on the journeys of the nearly 700,000 customers the airline serves every day across its global network. More customers and more bags travel and connect through DFW every day than any other airport in American’s network — with more than 30% of all daily connecting customers and daily connecting checked bags traveling through the airline’s hometown airport.
Forever Forward℠ at DFW is American’s new shortform video series that takes viewers behind the scenes of the multiyear modernization across DFW. As American’s hometown airport and largest hub, DFW hosts more passengers than any other airport in the airline’s network. American is investing billions of dollars to modernize and strengthen its flagship hub, delivering a much smoother experience for our customers and team members, providing more certainty with their schedules and connections and improving DFW’s resilience to handle severe weather and other disruptions.
Forever Forward℠ at DFW showcases the exciting updates customers will see over the next several years and is part of American’s long-standing commitment to Texas and the many communities in the airline’s network, bringing customers along as milestones land.
